Remedyforce Support

Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
At least 4 year(s) of working experience in the related field is required for this position.
Must have knowledge in ITIL v3
ITIL v3 Certified is preferred but not required
Knowledge of best practices in ITIL environment
Knowledge in project management methodologies
At least 4 years experience in IT Support Operations, Customer Relationship Management, and Service Delivery
Has previous experience in account ownership
Must have excellent oral and written communication skills
Applicants must be willing to work in BGC Taguig.

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