Helpdesk Specialist

Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology or equivalent.
Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
Must have at least 6 months experience in providing first line maintenance through email and call
Will be responsible in logging errors encountered by the users through ticketing system
Will handle and analyze system errors in provisioning of service order
Will be responsible to escalate the errors to next level
Applicants must be willing to work in Libis, Quezon City
Must be willing to work on shifting schedule

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